1-Year Limited Warranty
At Rustic Interior, we stand behind the quality and craftsmanship of our products. All eligible products are covered by a 1-year limited warranty starting from the date your order is delivered.
If a product is confirmed to have a defect in materials or workmanship during the warranty period, we will provide replacement parts as appropriate to resolve the issue.
Our warranty applies to verified manufacturing defects or workmanship issues that occur under normal residential use.
Because many Rustic Interior pieces feature natural wood and other organic materials, variations in wood grain, texture, knots, tone, color, and other naturally occurring characteristics are part of each piece’s unique appearance and are not considered manufacturing defects.
The warranty does not cover normal wear and aging, improper use or handling, incorrect installation or maintenance, scratches, dents, stains, water or moisture damage, pet or accidental damage, damage caused by harsh or unsuitable cleaning products, fading, discoloration, normal surface wear, natural material variations, or damage resulting from extreme conditions or natural disasters.
If an issue is reported after the 1-year warranty period, Rustic Interior may be able to assist with replacement materials or parts, subject to availability. Any applicable labor, service, and shipping costs after the warranty period will be the responsibility of the customer.
For warranty assistance, please contact the Rustic Interior Customer Care Team with your order information and photos of the affected area.
